For all our tests you’ll need a sample collection kit to be delivered to your home so that you can collect and return your sample to us for analysis.
In summary:
- All of our kits are designed to fit through your letterbox so there is no need to wait in for your delivery.
- Postal kit orders can only be shipped to an address within the United Kingdom.
- Our working days are Monday to Friday.
Additional info regarding our postal service:
All orders placed before 1pm Monday to Friday will be posted out same day (excluding Public & Bank Holidays). For example, a postal kit ordered before 1pm on a Friday will not arrive until the following Monday.
Our postal kits are despatched using Royal Mail’s tracked postage services. Royal Mail aim to deliver within 24 hours* of dispatch (Monday to Friday), however this cannot be guaranteed.
* Some postcodes may have an extended delivery time e.g. Northern Ireland and the Highlands & Islands of Scotland. We are also unable to deliver to BFPO addresses at this time.