FREQUENTLY ASKED QUESTIONS

NEED SOME QUESTIONS ANSWERED? WE’RE ON HAND TO HELP!

HOW LONG WILL MY APPOINTMENT TAKE?

We allow between 10 to 15 minutes for each appointment, however the scan can sometimes take longer if the baby isn’t in the correct position.

WHO CAN I BRING TO THE SCAN?

We have a large scanning lounge that can comfortably accommodate 4 people (seated). As it’s a very special occasion, we understand that family and friends should be able to enjoy that special moment with you – so that’s why we encourage you to bring them along!

CAN I BRING SMALL CHILDREN TO MY SCAN?

Yes of course. All children are welcome!

DO YOU HAVE TOILETS/BABY CHANGING FACILITIES?

Toilet facilities are available on the first floor and can only be accessed via the building's staircase - we unfortunately do not have a lift at our premises.

WHAT IS THE DIFFERENCE BETWEEN 3D, 4D AND HD LIVE?

The ultrasound that creates the 4D/HD Live images is the same as the one that creates the standard 2D black and white image that you see at your Hospital scan. The machine that we use however is up to date with the latest software and allows us to process the images in a more sophisticated manner to create a moving 3D image, known as 4D. Although the images we use for photographs to take away with you are 3D.

WHEN IS THE BEST TIME TO HAVE A 3D/4D SCAN?

A scan can be carried out at any time during your pregnancy – but for the best results we would recommend between 24-31 weeks, depending on position of the baby and placenta at the time of the scan. We have however had amazing results from 16-36* weeks.

* Beyond 32 weeks (25 weeks with an anterior placenta) is completely at the client's own risk - due to the cost of our Ultrasound Technicians’ time, we are not able to offer a refund, should we be unable to get a clear image of your baby.

POINTS TO CONSIDER PRIOR TO HAVING A SCAN?

The BMI of Mum may affect the image quality of a 3D/4D scan. The ultrasound technology uses sound waves, which travel through the tissues – these waves have to travel further if there is a higher than normal tissue density, which will lead to a less clear image of your baby.

WHAT MACHINE DO YOU USE?

My Baby Company uses the latest, top of the range GE Voluson E6 Ultrasound Scanner.

WILL THE SCAN HARM MY BABY?

Ultrasound technology has been used for over 30 years and not been found to cause any harm to the mother or the baby. Scanning is now a normal routine procedure carried out by Hospitals in all pregnancies. 3D/4D scanning is the same type and intensity of ultrasound that is used in Hospital 2D scanning which the software in the machine processes to create a 3D/4D scan.

CAN YOU TELL ME THE GENDER OF MY BABY?

We require a clear image of ‘baby’ to determine the sex. If we are unable to obtain this at the appointment due to the positioning of ‘baby' – we will of course advise you and the £10 Gender Identification fee will not apply.

Gender Identification is ONLY available from 16 weeks.

IS 4D SCANNING SAFE?

Two, three and four-dimensional ultrasound has been extensively used for many years. It has not been shown to cause problems to either mum or baby and is therefore thought to be safe. There is no current evidence of any biological risk to mother and foetus associated with obstetric ultrasound scans.*

*Obstetric ultrasound, biological effects and safety (no 160, June 2005) SOGC - clinical practice guidelines from JOGC.

For more information about Ultrasound Scanning: visit The British Medical Utrasound Society's website for more information. (Also known as BMUS.)

PAYPAL

For more information on PayPal and our booking terms and services - please refer to the Bookings page and read the content situated at the very bottom of the page. Alternatively, please contact the bouique using the number provided on our website. - Thank you.

DO I NEED A FULL BLADDER?

You are not required to drink lots of fluids prior to your scan. This is only required for Hospital scans for diagnostic purposes.

WHAT IF I DON’T WANT TO KNOW THE GENDER OF MY BABY?

If you want the gender of your baby to be a surprise, please let our Ultrasound Technician know at the beginning of your appointment so that the images can be focused around the facial features.

WILL A SCAN FOR MULTIPLE BABIES COST EXTRA?

We can scan twins at an extra cost of £25 as we need to allow for a longer appointment so that we can achieve the best result, as the babies can be very close together and therefore the scan can be very difficult to carry out. For multiple babies (e.g. triplets, etc.) please contact the boutique directly for advice on pricing.

DO I STILL NEED TO ATTEND MY NHS SCANS?

We are a non-diagnostic, non-screening and non-medical service. It is very important that you attend your routine NHS scans – to which will carry out the appropriate abnormality checks.

WILL MY SCAN CHECK FOR ABNORMALITIES?

We are a non-diagnostic, non-screening and non-medical service. It is very important that you attend your routine NHS scans – to which will carry out the appropriate abnormality checks.

IF YOU SPOT A PROBLEM – WHAT HAPPENS?

We do not check for abnormalities during a bonding scan, however if our Ultrasound Technicians’ notice anything unusual, we will explain our findings based on basic observation and request that you visit your NHS Care provider for further investigation.

IS THERE AN AGE RESTRICTION TO HAVE A 3D/4D SCAN?

You have to be 18 years old and over. If you are younger than 18, you will need a Parent or Legal Guardians’ consent and we will require them to attend the appointment with you to sign the consent form on your behalf.

IF I HAVE AN ANTERIOR PLACENTA, WHEN SHOULD I COME IN FOR MY SCAN?

If the placenta is anterior (front) it is recommended that you come no later than 25 weeks, however we are happy to try outside of this time frame, but due to the cost of our Ultrasound Technicians’ time we are not able to offer a refund, should we be unable to get a clear image of your baby.

WHAT HAPPENS IF I AM LATE FOR MY APPOINTMENT?

We can accommodate clients that are running a few minutes late. However, clients arriving for their appointments more than 10 minutes late may be asked to re-book depending on availability of the Ultrasound Scanner. This is to ensure that our other clients’ appointments take place on time.

On booking, we take a deposit of £20 for our Early Reassurance Scan, Peek-A-Boo! and Little Rascal packages. For our Cheeky Monkey and Cherub Baby package we take a deposit of £50. For missed appointments, your deposit will be forfeitted.

WILL I GET A REFUND IF I CANCEL MY APPOINTMENT?

We understand that there are sometimes circumstances beyond your control whereby you cannot attend your appointment. We are happy to re-arrange appointments to a more convenient time free of charge on the first occasion, providing we are notified 48 hours prior to the appointment time. The Management reserves the right to charge an administration fee for further amendments.

On booking, we take a deposit of £20 for our Early Reassurance Scan, Peek-A-Boo! and Little Rascal packages. For our Cheeky Monkey and Cherub Baby package we take a deposit of £50. If you decide that you want to cancel your appointment, all cancellations will be subject to forfeiture of the deposit.

TRANSLATION

If you require anything translated - please telephone the boutique on 0161 667 1599. We will aim to complete your request within 5 working days.